Post by account_disabled on Dec 24, 2023 4:53:55 GMT
Only quantity matters but also quality in order to answer the following questions: What best describes my users/customers? To be able to answer these questions you should first have a “Person” already designed, which helps you identify who your client is. If you don't know how to make one, don't panic, it's not complicated: Here we will explain how . For this example our little assistant Nom-Nom Bot will have a slightly more informal tone. Step This is where the real magic begins. My whiteboard may seem like a total disaster at first glance, but it actually has a logical path to follow. You must generate a similar one for your business: Things to keep in mind while generating planning .
Avoid covering everything with text: You don't need to write all over how Special Data amazing your company is, that's what the “About Us” page is for, but if you really need to mention it, make a separate section for this purpose. This is not a book club. Introduce your Bot in a friendly way, and always keep the greeting short and clean, without wasting time. “A computer should not waste your time, or make you work more than is strictly necessary.” – Jeff Raskin . Promise only what you can deliver: Do not pretend that your Bot is a human, because that will only create a false illusion and ultimately disappointment in your users, who unconsciously increased their expectations of your Bot.
So your greeting should look something like this: I'm Barnie, the Nom-Nom Bot assistant! This simple statement lets us see immediately that we are talking to a Bot and try to always keep the conversation simple, otherwise you can generate conversations that have nothing to do with your business. .Offers unlimited exploration: Think of your Chatbot as an app, that users want to know from start to finish. During the interaction, they should be able to select several options simply out of curiosity. The worst thing you can do is not give your customers a way to undo things, which will lead to them regretting interacting with your Bot and not wanting to use it again.
Avoid covering everything with text: You don't need to write all over how Special Data amazing your company is, that's what the “About Us” page is for, but if you really need to mention it, make a separate section for this purpose. This is not a book club. Introduce your Bot in a friendly way, and always keep the greeting short and clean, without wasting time. “A computer should not waste your time, or make you work more than is strictly necessary.” – Jeff Raskin . Promise only what you can deliver: Do not pretend that your Bot is a human, because that will only create a false illusion and ultimately disappointment in your users, who unconsciously increased their expectations of your Bot.
So your greeting should look something like this: I'm Barnie, the Nom-Nom Bot assistant! This simple statement lets us see immediately that we are talking to a Bot and try to always keep the conversation simple, otherwise you can generate conversations that have nothing to do with your business. .Offers unlimited exploration: Think of your Chatbot as an app, that users want to know from start to finish. During the interaction, they should be able to select several options simply out of curiosity. The worst thing you can do is not give your customers a way to undo things, which will lead to them regretting interacting with your Bot and not wanting to use it again.