Post by mdjuwel0203 on Nov 17, 2024 9:59:15 GMT
When sending messages to recover abandoned carts you must always be careful to have a kind and relaxed tone, the contents instead must be attractive and fun . A little sense of humor never hurts, as it can help to chase away the bad mood that this type of messages can awaken in the recipients. 1. First message The first message should be sent as soon as possible – within an hour or so, but no later than four hours .
Too early and it may sms services seem intrusive, It should include a simple reminder that there are still products in the cart that the recipient has not purchased . This message should also offer help in completing the purchase – perhaps the visitors have had technical problems, perhaps they are having trouble with the payment, perhaps they need some other help, but they do not have the courage to ask for it.
In the first message you should include your contact details, but also the link that redirects potential customers directly to their cart to complete the purchase. The more you can simplify and bring the purchase closer to your recipients, the better your results will be, so it is worth doing what you can. The first message is therefore more of a reminder, but that does not mean that you should not pay attention to it. Statistics show that this first message is the one that achieves the best results and manages to bring back the greatest number of customers.
Too early and it may sms services seem intrusive, It should include a simple reminder that there are still products in the cart that the recipient has not purchased . This message should also offer help in completing the purchase – perhaps the visitors have had technical problems, perhaps they are having trouble with the payment, perhaps they need some other help, but they do not have the courage to ask for it.
In the first message you should include your contact details, but also the link that redirects potential customers directly to their cart to complete the purchase. The more you can simplify and bring the purchase closer to your recipients, the better your results will be, so it is worth doing what you can. The first message is therefore more of a reminder, but that does not mean that you should not pay attention to it. Statistics show that this first message is the one that achieves the best results and manages to bring back the greatest number of customers.